Sharjah 24: Rafid Automotive Solutions, a subsidiary of Sharjah Asset Management Company - the investment arm of the Government of Sharjah, announced a 155% increase in smart application usage for reporting minor traffic during the first half of 2021.

Rafid reported an increase in the number of minor accidents during the same period by 24%, owing to the traffic situation’s return to normalcy this year following the precautionary measures taken against the COVID-19 pandemic that significantly reduced traffic incidents last year.

Overall, 38,843 minor traffic accidents were recorded during the first half of 2021 on Sharjah’s roads, with a response time of 11.06 minutes, of which 60% were caused by not maintaining a safe distance. The other causes of accidents ranged from not adhering to the lane, reversing without attention, negligence and lack of attention despite the continuous awareness campaigns being implemented by the authorities concerned with roads, transportation and public safety.

His Excellency Salim Saeed Al Midfa, CEO of Rafid Automotive Solutions, stressed that the significant increase in the reporting of minor traffic accidents through the "Rafid" application enhances the efforts of digital transformation in Sharjah which contributes to facilitating and accelerating the procedures for obtaining services and increasing the satisfaction of customers, as well as achieving more flexibility in linking partners for greater efficiency and quality in the provision of services in the emirate.

Al Midfa added: “We are working in collaboration with Sharjah Police to provide innovative solutions that contribute to enhancing the quality of services provided to customers, while giving them all possible options to keep pace with the latest technologies, whether with regard to the ease and speed of obtaining services through smart applications or taking advantage of the modern mechanisms and equipment available in our facilities. We at Rafid always wish safety for motorists and road users.”

Through the application, Rafid can also provide roadside assistance services for emergencies such as re-fuelling, tyre and battery replacement as well as breakdown assistance and transportation. Rafid also offers an auto express service, which includes an integrated facility for the repair of imported and domestic vehicles; and a mobile auto express service, which consists of a mobile workshop specializing in repair and maintenance.